Innovation, energy and drive

Here at Charters we employ the very best creative property experts who offer a bespoke service to meet our individual client’s needs. We have a proven market-leading track record of exceptional results which is backed up by our 4.9/5 rating on more than 1,600 reviews via Feefo and Google.

We are a multi award-winning company too, with 40 independent accolades to our name, including recent titles from the UK Property Award for Real Estate Agency (5-20 Offices), Best UK Property Website and Real Estate Marketing of the Year. This website is multi award-winning and showcases all of our properties and the breadth of services we offer.

We are available 24-hours a day, seven days a week, either in-branch, over the phone, via our website or the property portals. Any communication you have with us is with real people. We develop relationships with our customers so they always know what’s happening.

We tailor every marketing campaign to a customer’s requirements and we have access to quality marketing tools such as professional photography, video walkthroughs, drone video footage, 360 virtual Matterport property tours and 3D floorplans which brings a property to life, right off of the screen.

Our social media presence means the reach here can be exceptional across Instagram, Facebook and Twitter.

We have a growing lettings department and a dedicated property management team who support our landlords and tenants. We are ARLA accredited which means we are fully compliant with all legislation. Peace of mind for everyone.

Our Sales Progressors update customers, communicate with solicitors, third-party suppliers and other estate agents to ensure the house buying chain remains steady.

We also have a new homes team who deal with some wonderful developments which offer a range of incentives for home-buyers, and a financial services team who can help with all types of mortgages, backed by Mortgage Advice Bureau.

We have a land department and a commercial property team and access to Chartered Surveyors. If its property-related, we are sure we can help.

Charters produces Market Insight, a local property market report, which is posted out to over 100,000 households across our catchment area, three times per year. There are three regional reports each time which allows us to break the data down for a real area focus.

We also produce Prestige, our property magazine. This is printed twice a year and showcases some beautiful properties across our network.

Here at Charters we have the very best, robust systems and services in place to make the journey with Charters as transparent and smooth as possible.

Good luck with your property journey.  We are here to help you every step of the way.

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