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chandlers ford T: 023 8235 8888
winchester T: 01962 830880
alresford T: 01962 734633
farnham T: 01252 891886
commercial T: 02382 358580
the london office T: 0207 839 0888
head office T: 023 8235 8580
Private Finance T: 01252 710000


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All our testimonials and reviews go through a strict validation process. Up to the end of 2017 we encouraged clients to leave their comments through raterAgent.

We have now asked Feefo to collect reviews on our behalf, ensuring that you only see honest, trustworthy and relevant reviews on our estate and lettings agents.

If you are considering Selling or Letting then we encourage you to see what our past clients say about us.

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All recent reviews shown below are from people just like you. Trust them.

Would definitely recommend!

"Really friendly, helpful. Really personable and made me feel comfortable and confident with your service."

By Mrs Molly Scotten on 19th April - 2018

Fantastic Service and Sam was a Star - Thank You

"The service has been fantastic. Samuel was really helpful and very responsive, even answering questions at the weekend. During the viewing Sam was a pure professional, giving us enough space to view the property while being on hand to answer any questions. We can not thank him enough for helping us to find our dream home. A huge thanks to the team at Charters!"

By James Alford & Jenny Boland on 16th April - 2018

A great Estate Agent that treat's its clients as individuals

"I have been house-hunting in the Winchester area for a long time now and have been on the lists of most Estate Agents there. Charter's has been outstanding about keeping in regular touch, with property updates as well as specific recommendations. I would particularly mention Nony Kerr-Smiley who keeps in contact at all times of the day and night and always responds cheerily and with great humour to my emails - including the daft ones that I sometimes send her! She shows a genuine interest in her clients - rather than just their property requirements. She must be a great asset to Charter's."

By Nicky Painter on 13th April - 2018

Excellent service from Charters Estate Agents

"Charter Estate Agents were very open with their communication and kept me well informed during every stage of the buying process. I would use them again."

By Anonymous on 13th April - 2018

Good Service

"Throughout the marketing and sale of my house the team at Charters were sensitive, attentive and always ready to listen, alongside carrying out many viewings and contacting me regularly. During the sale procedure Jo Goddard kept me regularly informed of how the chain was progressing and was always bright and cheerful to talk to. Liz, Nony and the whole team were a pleasure to sell my house with."

By Linda Nightingale on 13th April - 2018

Great service!

"Charters were tremendously helpful through the process of selling our property."

By Anonymous on 13th April - 2018


"Fantastic team! Having bought and sold a few properties over the years - and being messed about by other agents prior - I can honestly say none have impressed me like Charters have dealing with the purchase of my new property. They have definitely restored my faith in estate agents and I wouldn't hesitate in recommending them to anyone. Nothing was to much trouble, communications were brilliant between the team and to myself meaning if I needed a question answered when I called all seemed aware and able to answer. I loved they were normal people 'not pretentious '! Hayley amazing, listened , didnt waste my time and knew by taking notice of all I said which meant didnt waste my time and made my property search easy! It didnt stop there at finding me my new home but then the team Jonathan and Sue along with Hayley see the whole process through - they were great at finding out answers, not keeping me waiting or worrying but l felt like they jumped on any worries and made me feel supported right through. I would not only recommend this team they would definately be my first call when needing an agent in the future! Thank you Hayley, Jonathan and Sue! Amazing!"

By Mrs Julie Hawkett on 13th April - 2018

Effortless and efficient

"So far we have received the best service that we have ever received from an estate agents. Confidence, ease, effortless and efficient! Constant contact and they call when they say they will."

By Mr & Mrs Smith on 12th April - 2018

Excellent service.

"Personal, efficient, successful, professional service."

By Julie Harrison on 11th April - 2018

Cheryl Curran

"Cheryl Curran has been the agent we have dealt with the most of our tenancy and has been a fantastic Estate Agent! She was always willing to help and very quick with her response to requests that we had. She made us feel like worthwhile tenants. Some charters agents that we’ve dealt with in the past have not had time for us as tenants. They made us feel that our requests/queries were not worthwhile, waiting for ages for answers and sometimes we felt like we should just be quiet and pay the rent on time. However, Cheryl made us always feel worthwhile as tenants and always had a listening ear and a helpful, can-do nature. We didn’t just feel like we were dealing with another pair of white socks! Thank You Cheryl."

By Helen Barrett on 11th April - 2018


"Good communication throughout the process of buying a property, I was keep informed of any issues that arised. Very friendly as well as professional. I would use charters to buy/sell again."

By Miss Sophie Wrinch on 11th April - 2018

Five stars for Alton branch!

"Alton branch - and Hayley in particular - have been amazing, finding us the perfect property on our favourite road and within our budget. We don't expect to have to use an estate agent again now for a very long time, but would have no hesitation in recommending Charters."

By Anonymous on 11th April - 2018

A star service!

"Nony was so helpful when we were selling our house. We were under pressure to sell as soon as possible and Nony pulled out all the stops to support us and help us achieve what we wanted. Nony's customer service is fantastic and I would certainly recommend Nony at Winchester Charters to anyone looking for a personal service. Thank you Nony!"

By Chanelle Corte on 10th April - 2018


"I just wanted Hayley to know what joy she has brought me in my life ✨ I love my home soooo much I am making plans to buy the whole plot 😁...that’s how much I love it 😁 What a beautiful personality she has and so professional ✨ Many thanks Hayley🙏🏽"

By Denise Pearson on 9th April - 2018

Professional and friendly service from one of the top estate agents.

"The service from Charters is excellent. I was kept informed all the time about the purchase. It was always a pleasure speaking to Jo, who was always professional, friendly, and save me from having to contact my solicitor."

By Mr Poordil on 9th April - 2018

Excellent estate agents

"Charters were very informative,professional an were excellent at keeping us update with what was coming onto the market - in particular Nonn Kerr-Smiley sent a weekly update of properties which she wrote a very entertaining,amusing e-mail which made the whole searching/buying a property a whole lot more fun"

By Anonymous on 6th April - 2018

Charters are great......

"If you want a brilliant estate agent then look no further than Charters. The team in Winchester are so hardworking and dedicated, and hugely supportive when times get stressful, as they do sometimes when buying or selling a house. In particular I would like to thank Nony and Jo for all they have done to help. I am very grateful for all their work and their care - they deserve a pay rise or at least a big bonus!"

By Anonymous on 6th April - 2018

Very good

"Very nice people. They keep in touch. Friendly. We would recommend CHARTERS. NONY exceptionally helpful"

By Mr and Mrs Taylor on 6th April - 2018


"A friendly and efficient service from walking into the Farnham branch, the site visit and a hand deliver written report. I would not hesitate in using your agency again. Thanks Barry"

By Mr Barry Smith on 6th April - 2018

I would highly recommend this tenacious estate agent for your next move.

"They have consistently stayed in touch with me since viewing a property with them well over a year ago. They always do what they say they will do & ensure to align customers with potential properties that match their needs & wants. In addition to this they think outside the box & aren’t afraid to find out more & test what you really want from your next move."

By Anonymous on 5th April - 2018


"Charters were fantastic, especially Rebecca Meade who was lovely over the phone and kept us updated at all times of where we were in the process of securing a home. We couldn't have asked for a better service."

By Michael Yeates on 5th April - 2018

We are not easily impressed .....

"We purchased our flat through Charters and within 4 weeks successfully rented it through Charters too. We are not easily impressed but I can honestly say that it was a real pleasure dealing with everyone at Charters and we will have no hesitation in dealing with them again in the future. In fact, we would not use anyone else."

By Anonymous on 4th April - 2018

Helpful, knowledgeable and patient

"The Property Team advised me without any hesitation and Tracey was very helpful indeed. Easy to approach and patient. Thank you!"

By Anonymous on 4th April - 2018

Proactive, professional with excellent local knowledge.

"Charters worked tirelessly to sell my property in a slow market and were honest about their expectations, as well as managing mine. Charters stayed on top of the process and were proactive at ironing out issues as they arose. I would definitely use them again, and would highly recommend their services to anyone who cared to ask."

By Mark Fisher on 31st March - 2018

Efficient and pleasant to deal with.

"The Charters staff were very pleasant to deal with and very efficient about organising appointments and viewings. I would certainly use them again when house hunting in Winchester."

By Michelle Younger on 31st March - 2018

Welcome, friendly estate agents, know their properties and locality

"Good communication between all team members. Keeping us informed at all stages of the sale and in between. Welcoming and pleasant atmosphere from all staff. Would definitely recommend Charters Alton to friends and family. Jonathon Pinhorne very helpful with a difficult sale."

By Mrs Susan Hammett on 30th March - 2018

Enthusiastic and friendly staff make house hunting easy!

"Charters of Winchester and in particular Victoria have been extremely attentive to our needs and have made our search for a property as easy and convenient as it possibly could be. Victoria is extremely enthusiastic and polite and is very proactive in suggesting appropriate properties for us to view."

By Mr and Mrs Morse on 29th March - 2018

An efficient professional experience.

"Charters have been very efficient and professional in swiftly finding a buyer. All communication has been effective. Everyone I have dealt with has been friendly and helpful."

By Anonymous on 29th March - 2018

Excellent service and great communication during all stages of the process.

"Jo was brilliant. She kept in touch throughout the whole process and did her very best to keep our spirits up when things didn't go so well in the chain. She went above and beyond what you would normally expect."

By Mr Howard Smith on 28th March - 2018

Totally awesome service

"I could not have faulted the service received from the very first day that I contacted Charters to view a property. I was treated like a very valued customer. No issue was too small or trivial. All my concerns were always listened to and I always received feedback. Great communication and great people to deal with even when I went to pick up the keys. Definitely great customer service at its best. Totally awesome"

By Rudy Nathan on 27th March - 2018


"Excellent service. Very possitive attitude. Quick response to the request"

By Onur Guzel on 27th March - 2018

Well looked after!

"Great service throughout. Looked after from the minute house was valued until the day of completion. Thank you"

By Mr Foreshaw on 27th March - 2018

Updates regularly

"Friendly, updated regularly"

By Anonymous on 25th March - 2018

Lots of great support when things were tough

"Jo Goddard was great, and Charlotte Beale was super, especially with the kids. This move has been very tough and we were supported throughout by Jo."

By Mrs Cheshire on 22nd March - 2018

Friendly & Efficient Service

"We were looking for an friendly and efficient partner to sell our family home and reduce the stress and anxiety on our aging mother. Our requests were respected and honoured. So far this mutual respect has proven to create a pleasant experience at a sensitive time. Thankyou to the team at Alton."

By William Freemantle on 21st March - 2018

Fantastic Staff Delivering great Service

"Great Service. Rebecca helped at every stage. Would highly recommend"

By Mr Thomas Cotton and Miss Helena Travis on 21st March - 2018

Very friendly, people people!

"Charters so far have been very professional but in a very friendly, welcoming way. I have complete confidence that they will do their best to sell our house and once sold, know they will be great in finding us our perfect home! Hayley regularly rings me with updates and I always feel in the know. A very pleasant experience so far!"

By Louisa Gregory on 21st March - 2018

A great service

"We couldn’t fault the service. They were accommodating, flexible and knowledgable."

By Anonymous on 19th March - 2018


"Proactive, friendly and helpful!"

By Anonymous on 18th March - 2018

Lovely bunch of estate agents. So friendly & helpful. I Would use again.

"Charters booked in 4-5 viewings before it went even on the market. They were friendly and very efficient. Our home was sold within 5 days of it going on the market. They were with us every step of the way. I would definitely recommend them. Only one issue, the for sale sign took a good three weeks to change, but that was down to their contractors."

By Mrs Hatton on 16th March - 2018