Get In Touch

chandlers ford T: 023 8235 8888
winchester T: 01962 830880
alresford T: 01962 734633
farnham T: 01252 891886
commercial T: 01962 888900
the london office T: 0207 839 0888
head office T: 023 8235 8580
Private Finance T: 01252 710000

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All our testimonials and reviews go through a strict validation process. Up to the end of 2017 we encouraged clients to leave their comments through raterAgent.

We have now asked Feefo to collect reviews on our behalf, ensuring that you only see honest, trustworthy and relevant reviews on our estate and lettings agents.

If you are considering Selling or Letting then we encourage you to see what our past clients say about us.

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All recent reviews shown below are from people just like you. Trust them.

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Excellent service

"Charters were very good at being flexible with viewings to suit us, and following the offer acceptance kept in touch with us regularly to advise us of how everything was proceeding. We didn't need to chase our solicitor as Charters did all the hard work for us!"

By Anonymous on 23rd February - 2018

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Excellent service

"Charters went over and above during our sale. They phoned when they said they would and In particular chased all parties involved when exchange was delayed. All staff were professional and courteous and i would recomnend Charters to anyone thinking of selling their property."

By Mr and Mrs Slater on 22nd February - 2018

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Great customer service

"They were brilliant with customer service and by far the most active estate agents in trying to find us a new home... Both Winchester and chandlers ford office were very helpful and I will definitely recommend them."

By Anonymous on 21st February - 2018

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Brilliant service, excellent communication.

"Nony could not have been more helpful during our recent property search. We got regular updates both from Nony herself and Charters and we really felt as if we were important and valued customers. As it happens we have found a house through another agent which is sad as we feel that Charters would have been great to work with. We have now asked them to look out for a suitable rental property for us while work is carried out on our new home."

By Jane Elsdon-Dew on 21st February - 2018

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Great service!

"Charters worked hard to find me a buyer for my house in tough market conditions and closely followed the process through to completion with complete professionalism."

By Mr Fisher on 21st February - 2018

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Jo made our buying experience a pleasure.

"We received an excellent standard of service from Jo. She was attentive but not obtrusive and kept us informed on an almost daily basis. She is friendly, professional and diplomatic and helped to make our buying experience a pleasure."

By Linsey Papworth on 14th February - 2018

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"I felt Izzy, was a very thorough and understanding agent who took the time to understand our requirements. We'd like to continue our search with her, because we felt we have an agent who will help us find the right property."

By Mrs Anjali Tayal on 13th February - 2018

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Fantastic service from beginning to end

"I was made to feel welcome from the moment I stepped into the Winchester office and was greeted by Dominic. The viewings were appropriate to my requirements and I found my new house in under a week of searching. The purchase house had a tricky legal aspect which caused a delay. Jo from the Chandlers Ford office coordinated this lengthy task between vendor and both sets of solicitors marvellously. I would definitely use Charters again. Thank you."

By AW on 12th February - 2018

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Charters is definitely the best local estate agent!

"My husband and I would like to say a huge thank you Charters Winchester for all their great help and support with our house hunting. The service they have provided has been impeccable. From the moment we met Charters agents, we felt we were in good hands. We were listened to, what was agreed to was acted upon quickly. All our questions were taken very seriously and answered. We felt supported throughout the whole process of house hunting. Especially huge thank you to Jo Goddard for after sales care. She was very approachable, friendly, super efficient and she definitely prepared to go the extra mile - absolutely 10/10. Thank you so much, Jo. Without Jo that I really don’t know whether we could ever exchanged. Jo Goddard is a real credit to the company."

By Jess Zu on 11th February - 2018

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"The estate agent (Jo Goddard) was very helpful and communicated with us very well"

By Paul Copper on 9th February - 2018

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A reputation justified by the service and staff

"Very efficient, professional and updated throughout. Adapted to the market and got he job done quickly."

By Matt Dowrick on 8th February - 2018

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Amazing

"All the team were helpful in every situation and would highly recommended them"

By Alex Docking and Helen Gover on 7th February - 2018

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Excellent service, thoroughly recommend!

"Very professional service and friendly as well. We felt that we were valued customers and were given plenty of time to look around and all questions were answered well. Thank you especially to Victoria Kent, she was exemplary of all good values of a professional."

By Mr & Mrs Poordil on 6th February - 2018

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Friendly helpful estate agents

"We were nervous inexperienced buyers but Charters were reassuring and helpful without being obtrusive. Am hoping to be in our new house for a very long time but would definitely use them if we were to sell and wouldn't hesitate to recommend them to anyone."

By Mr Seed and Mrs Woodman on 6th February - 2018

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Would not consider using any other estate agent

"The entire process was efficient and professional."

By Anonymous on 5th February - 2018

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Excellent Service

"Excellent service, good communication"

By Anonymous on 5th February - 2018

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"All round service was up to the standard I expected, but the real gem was Gemma who never failed to keep us informed of the situation on a daily basis....brilliant!"

By Mr and Mrs Wood on 5th February - 2018

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Charters are 100% Careing at such a stressful time

"Jo Goddard dealt with us in Charters she was lovely , such a lovely nature & a pleasure to talk to on the phone really bubbly the sort of person I like to deal with. , I can imagine her being a true person & being exactly the same out of work as well when in company of her friends ."

By Mr and Mrs Kim Foster on 4th February - 2018

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Great service!

"Charlotte on site was fantastic and always accommodating when we had questions or wanted to see the property, it’s. Jo in the branch has been so efficient in keeping us up to date, chasing solicitors and getting things moving - it’s been a surprisingly easy move for the most part because of the great service!"

By Anonymous on 3rd February - 2018

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Very friendly and helpful staff

"Very friendly and helpful staff"

By Zoe Snook on 3rd February - 2018

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"Really great service from the very first visit and Jo in the office was fantastically helpful once the offer was accepted. Impressed with the whole experience and would definitely recommend the team at Charters."

By Mr and Mrs Holden on 1st February - 2018

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Professional and courteous

"Always polite and sounding interested in house and sellers. A professional and personal service. I thought staff worked hard and explored all avenues in trying to sell house. Communication was good most of time keeping us informed of any progress. My best experience of an estate agent ever!!"

By Anonymous on 31st January - 2018

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"Our main contact when purchasing our new home was with Jo Goddard who was outstanding. She went above and beyond the call of duty to resolve the many problems which occurred in what turned out to be a very lengthy process. Jo worked tirelessly and efficiently to preserve the chain, whilst managing to somehow keep her sense of humour! We also found other team members helpful."

By Mr Whitfield on 31st January - 2018

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Fantastic experience

"All the staff worked so hard to sell the property - everyone was so polite and accommodating"

By Anonymous on 27th January - 2018

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"Charters were pro active in the selling of our property. They kept us well informed about the selling process. In the later stages Jo was a regular and cheerful source of information on what turned out to be a long and tortuous process."

By Anonymous on 24th January - 2018

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"Very professional , enthusiastic team and kept us fully informed"

By Anonymous on 23rd January - 2018

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Fantastic service

"Fantastic service from the agents who helped us to find a property"

By Simon Comber on 22nd January - 2018

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Proactive agents

"Great service when looking to buy a home in Winchester."

By Anonymous on 21st January - 2018

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"Toms approach was refreshing to answer all my questions to the best of his ability. I wish him a good career at charters,"

By Anonymous on 24th February - 2017

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"Catherine was absolutely brilliant!! She took time to talk to me, her communication skills are excellent, she heped tremendously with marketing our property. She listened to our comments and suggestions and got everything sorted really quickly. She is an absolute pleasure to work with."

By Anonymous on 24th February - 2017

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"Working with Gail was an absolute pleasure - I spent a lot of time looking for a property to rent recently and found her to be honest and helpful without ever being pushy. I'd wholeheartedly recommend both Gail and Charters."

By Anonymous on 24th February - 2017

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"We have just rented a house through Charters with Gail. She was very helpful since the beginning of our research and helped us find the perfect place. Gail was also very patient with all our questions and queries and made all the process really smooth. Would definitely recommend!"

By Anonymous on 24th February - 2017

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"excellent agent"

By Anonymous on 24th February - 2017

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"I warmed to Hayley instantly - she was friendly, open and honest from the start - characteristics that I would expect from any work colleague. We had to wait quite a while to get our offer accepted and Hayley went beyond the call of duty to keep us informed and updated along the way. Trying to buy a house can be emotionally stressful, and it was nice to have someone like Hayley at hand to support us during the process and add a bit of humour to it all too. We also sold our house through the same agents - and we were thrilled with the level of service from Hayley and the team. As a vendor, we need to hear the truth, even if sometimes that is not always what we want to hear. Hayley had a nice way of breaking news to us, in a constructive and positive manner. She also secured us a fabulous buyer, and kept our buyer fully infomed when our own house offer was taking a long time to be accepted. I would thoroughly recommend Hayley to any potential buyer or vendor."

By Anonymous on 26th February - 2017

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"Gail was wonderful to work with! Very thorough and helpful throughout the entire process. I would recommend her to anyone! Thank you!"

By Anonymous on 27th February - 2017

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"When Leanne told me that she was handing over to Jo, I was concerned that I would not get the same level of service. I need not have worried! Jo took over seemlessly and tolerated my occasional rants about the situation, whilst remaining calm and polite. She always had the answers to my questions immediately and responded well. She has worked tirelessly in chasing solicitors etc and always keeping me informed. I am so grateful to her for all her efforts"

By Anonymous on 27th February - 2017

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"Gail has been wonderful to work with. She knew i was only able to view properties over 1 weekend and she was able to get me a viewing at the property I wanted despite it being tricky."

By Anonymous on 27th February - 2017

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"I was under a tight deadline to move out of my previous property and Gail provided expert advice to get me in to my new place. The day of the move was stressful but the charters team got me in on time."

By Anonymous on 27th February - 2017

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"I first came into contact with Charters last year as part of a broad search through Hampshire and Surrey during the course of which I dealt with Charters in Alton and then in Farnham. Every contact with this company has been a delight with the staff helpful, professional and personable, even when it appeared my search would move away from their area, they continued to provide guidance. Carrie in Farnham, Sue and Mike in Alton all deserve five stars. Thank you very much"

By Anonymous on 2nd March - 2017

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"We purchased through Charters and Nony was excellent throughout. She was always accessible, knew what was going on and extremely helpful. She clearly knows her stuff and isn't afraid to speak her mind! If we ever sell, I'll be calling Nony!"

By Anonymous on 3rd March - 2017

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"We searched for a house in Winchester for 18 months and for all of that time Nony kept us front of mind until the deal was done. Relentless is the best word to use to describe her work - fun too."

By Anonymous on 4th March - 2017

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"I have been looking for a house in Winchester for a while now, and in the last 2 months, I have been under huge pressure to find somewhere quickly. Nony has been incredibly helpful, and seems to be totally aware of my needs, and the type of property that would fit in with our family life. She has always been available to take my calls and emails, and has always been very helpful friendly and knowledgeable."

By Anonymous on 5th March - 2017

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"Just a note to say thanks for the enthusiasm and diligence in firstly finding us a property and secondly in helping us find another when the chain collapsed upstream. Always helpful and fun. Many thanks!"

By Anonymous on 5th March - 2017

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"We have not been looking for long to move to Winchester or Romsey, & registered with most agents in both places. Nony's emails keeping us up to date on properties coming onto the market top any coming from the other agents. Nony personalises them producing more than just a list of properties but the email becomes more like a newsletter. I feel I know her! However, these anecdotes do not distract from the important & critical points of new properties about to hit the market. She is so on the ball with timely emails. Nony could really teach some of her competitor agents!"

By Anonymous on 5th March - 2017