13 Oakmount Road
Chandlers Ford
Hampshire
SO53 2LG
Robert is our Chairman whose visionary leadership has seen Charters go from strength to strength. Robert is immensely proud of our brand, our people and our business which now serves residents across the two counties of Hampshire and Surrey. With an ever-growing network of nine offices, Robert is also enormously committed to local causes and community engagement, investing a great deal back into the heart of our local communities.
Phil is a welcome addition to the Charters Group Board, bringing with him extensive experience leading finance departments across a number of sectors, including his own firm and a lengthy career as Finance Director at Arthur J. Gallagher, the global insurance brokerage, risk management and consulting organisation. Phil oversees the finance department to enhance its reporting, flow of data, insights to the management team and to support the Group’s financial operations efficiently and strategically. He brings a superb CV and exceptional experience that will benefit our Group activities.
Elliott is one of our founding partners, masterfully conducting and overseeing all day to day operations across the entire Charters network of offices. With over 25 years’ experience, Elliott’s tenacity and drive is contagious and key when training staff to offer the level of service synonymous with the Charters brand.
Suzanne has had an illustrious career within lettings spanning over two decades within both corporate and independent businesses. This has allowed her to identify the strengths and weaknesses in both business types and to introduce a business structure amalgamating the positives. She has an in-depth understanding of all of her teams’ roles and the challenges faced within the industry. Suzanne has substantial experience in new start up offices and acquisitions and an avid commitment to keep up to date with ever changing lettings legislation. Her priority is to offer a first-class customer service experience at all times and to ensure that landlords receive the best possible advice and protection. A passionate advocate of training and development, she has put in place a training programme to allow all lettings staff to be offered the opportunity to study for a level 3 property management qualification and ensures that all staff are kept up to date with legislation changes. She remains committed to continually reviewing operational procedures to enable efficiency, whilst still retaining the personal touch that is so essential in a customer orientated business. Having led Charters lettings for almost six years she is incredibly proud of the progress the business has made and is intent on continuing this positive advancement.
George has a wealth of knowledge within the property industry across a large swathe of the South Coast which has been cultured over a successful 22 year career. Previously Head of Savills New Homes Dorset, his wealth of knowledge within the property industry across the South has proven invaluable. Before Savills, George was Head of New Homes Countrywide for Hampshire. He is an expert in all aspects of new homes sales and marketing, utilising our strong branch network of successful offices to sell new homes quickly and efficiently.
Say hello to Alex, the Financial Controller. Alex began his career with accounting training, then quickly transitioned to selling homes. His career further developed due to business mergers, acquisitions, and system changes. Alex plays a pivotal part in ensuring the flow of data and insights to support the group.
Ben is an experienced Land expert, with over 25 years in the industry. Ben has owned and run an independent sales and lettings agency in Bishops Waltham and is an integral part of Charters Land & Development team. He has an exceptional knowledge base and is well respected within the industry.
Gemma oversees the experienced Charters Sales Progression team. Sales Progression provides our homeowners with a consistent line of communication with the legal process once they have agreed an offer on their property. This award-winning team ensures a smooth transition into exchange and completion. Gemma's property experience and knowledge of the business is invaluable when managing this crucial department within Charters.
Simon has a wealth of marketing experience across the architectural sector, luxury retirement community operators and estate agencies in Hampshire and prime central London. Simon has many years’ experience and exceptional local area knowledge. His understanding of traditional and modern marketing channels means he can tailor the service and continue to build on the established brand.
A Marketing and Design expert with proficiency in all Adobe programs, known for launching numerous successful campaigns. Having a fantastic background in Retail and Travel & Leisure equips Nate with insights into consumer behaviour, allowing him to create captivating marketing materials. Here at Charters, we are eager to put his skills to use.
Dilyara has two decades of accounting experience in various industries. She is a detailed-focused professional with comprehensive knowledge of book-keeping while utilising accounting software and applications through analytical abilities. Dilyara is also adept in managing daily business operations while meeting deadlines.
Charlene, a Finance Assistant, emanating from Cape Town, South Africa. With a diverse career spanning multiple industries, including catering, successful sales consultancy, administration, and children's clothing design, her skill set is broad and versatile. Notably, she played a pivotal role in the administration and bookkeeping of her husband's Baseline Next Generation Networks for a decade. Before her return to the UK, Charlene pursued her passion by establishing an online store for lady’s golfing apparel and accessories. While adapting to life in the UK, her service-oriented approach and candid enthusiasm drive her confidence for success in this new chapter.
Charlotte, our esteemed HR administrator at Charters, serves as the primary point of contact for all employees. Bringing with her a robust background in the legal sector, she holds a first-class LLB and carries an extensive experience in customer service. Approachable, confident, and driven by curiosity, Charlotte consistently seeks innovative and efficient methods to enhance the employee experience and contribute to the overall success of the business. Her proactive approach and dedication ensure that employees receive exceptional support and that HR operations run smoothly.
Brandon has been an asset in the residential lettings and sales industry in this region since 2019. He is an organised and hardworking Administrator who is passionate about providing exceptional service to clients and colleagues alike.
With a career that began in an estate agency in Southampton, Karen Bowditch went on to establish and run her own successful lettings and property management company for an impressive 30 years. Following an acquisition, she joined Charters, contributing her extensive experience to the property management department. Currently, Karen leverages her knowledge and expertise as a valuable member of the Head Office team, making her a key asset in the real estate industry.
As Head of our administration team, Katie is responsible for the smooth running of the estate agency operation by providing valuable admin support to the branch network. Her qualities in organisation, time management and acute attention to detail are a fitting match to the skills required in her very important role. Having spent the last 10 years in estate agency administration, her knowledge in this field is invaluable and she is the constant source of much positive testimony from our clients.
Lisa is an office administrator within the Romsey branch. She also provides administrative support to the Charters Land & New Homes and Commercial teams. With excellent organisational skills and attention to detail, plus over 20 years experience across independent estate agencies in a variety of roles, Lisa's knowledge and expertise is invaluable. As a local resident for over 25 years, Lisa also has a great deal of geographical knowledge too.
Emma has worked in several administrative-based roles for estate agents, local council’s and private landlords, providing her with a well-rounded insight into the property industry. Emma has joined Charters from a local estate agent in Eastleigh where she was a Property Manager; liaising with landlords and tenants directly provided her with an in-depth understanding of the lettings process and rental market. Emma has a passion for marketing, which lends itself to her creativity and keen eye for detail.
Beth has a positive attitude and is enthusiastic about the level of service she provides. Having worked in customer service for many years, she prides herself on her ability to communicate effectively, puitting the client’s needs first in every instance. Beth has previously studied for a degree in marketing and has a passion for reading a broad variety of literature.
With a meticulous eye for detail and a passion for ensuring seamless functionality and efficiency, Sophia brings many years of customer service experience to every interaction. Her commitment to excellence ensures every customer is not just satisfied, but delighted with the result.
Do you want to work for a forward-thinking, innovative estate agency? To find out what roles are available visit our Careers page. Alternatively, please send a copy of your CV to the email address below.
Part of the Charters Group